PRIVACY & SECURITY
PERSONAL INFORMATION WE COLLECT
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use Device Information for advertising and or retargeting. We use the Survey Information to help provide personalized content (for example, sending targeted emails with information on certain aspects of FLEX usage like leaking or removal). We may also use this information to perform certain actions that users request (for example, pausing or cancelling a subscription) or improve our site and products. We use the Referral Information to automatically send your friend a one-time email inviting them to purchase FLEX. We store your friend’s information in order to send this one-time email and to track the success of our referral program.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
COLLECTION OF PERSONAL INFORMATION & USE
SECURITY OF YOUR INFORMATION
Our goal is to provide you with a safe and convenient online shopping experience. We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. We are not responsible for maintaining the confidentiality of any non-public information that you provide us. Information that you provide us by email is not encrypted. No method of electronic transmission or storage is 100% secure or error free. Therefore, we cannot guarantee absolute security of your information. You should take special care in deciding what information you send to us via email or through the website.
ACCESS TO INFORMATION
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
LINKS TO OTHER SITES
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Children under the age of 13 are not permitted to use or access our website at any time or in any manner. If you have reason to believe that a child under the age of 13 has provided any personally identifiable information to us, please contact us, and we will endeavor to delete that information from our databases.
CHANGES TO POLICY
OTHER TERMS AND CONDITIONS
Your access to and use of the Services is subject to the Terms of Service at www.flexfits.com
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below: 1221 Electric Ave, Venice, CA, 90291, United States